Accessibility Statement

At MRB Marketing LLC, we want everyone to be able to use our website, including people who use screen readers, keyboard navigation, voice control, screen magnification, or other assistive technology. Our goal is to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. WCAG is the widely used standard for making websites usable by people with disabilities.

Accessibility is also part of good SEO. Clear headings, descriptive links, and image alt text help people and search engines understand a page. We hold our own site to the same standard we recommend to clients.

• Clear structure. Each page uses one main heading and headings in a logical order, so screen reader users can scan and jump between sections.
• Text alternatives. Meaningful images have descriptive alt text. Decorative images are hidden from screen readers.
• Keyboard access. Menus, buttons, forms, and our free tools are designed to work with a keyboard alone, with a visible focus indicator.
• Color and contrast. We choose text and background colors that meet WCAG AA contrast levels, and we do not rely on color alone to show meaning, such as pass and fail results in our tools.
• Readable content. We write in plain language at about a grade 7 to 9 reading level and explain technical terms when we first use them.
• Labeled forms. Every form field has a visible label, and error messages explain how to fix the problem.
• Resizable text. Pages can be zoomed to 200% without losing content or function, and the layout adapts to phones and tablets.
• Descriptive links. Link text says where the link goes, rather than "click here."
• Testing. We check pages with automated tools and manual keyboard and screen reader testing when we publish new pages and after major updates.

We are working toward full WCAG 2.2 AA conformance, but some parts of the site may not fully meet it yet:

• Third-party embeds. Some content comes from other companies, such as embedded videos, Google reviews widgets, maps, scheduling tools, and chat features. We choose providers with accessibility in mind, but we do not control their code. If one of these blocks you, contact us and we will provide the same information or service another way.
• Video testimonials. Some older client videos may not yet have accurate captions or transcripts. We are adding them.
• Website platform. Our site is built on Wix. Some built-in components may have minor issues we cannot change directly. We report these to Wix and work around them where we can.
• Older PDFs and images of charts. Some older downloadable files or charts may not be fully accessible. We will provide an accessible version on request.

If you have trouble using any part of our website, please tell us. We will reply within 2 business days and work with you to provide the information or service you need, in a format that works for you.

• Email: brian@mrb.marketing (subject line "Accessibility")
• Phone: 919-230-0045
• Mail: MRB Marketing LLC, 12400 Wake Union Church Rd, Wake Forest, NC 27587

It helps us if you include the page address, what you were trying to do, and the browser and assistive technology you use. But any feedback is welcome, even if you are not sure of the details.

No. Accessibility is ongoing. We review this statement and our site regularly, fix issues as we find them, and update this page when things change.